> ## Documentation Index
> Fetch the complete documentation index at: https://docs.helpgenie.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Teach Genie

> Correct a Genie's decision on a specific email so it learns for next time

If a Genie got a call wrong — or you just want to confirm it got one right — **Teach Genie** writes the correction straight into its instructions.

## Getting here

You'll usually land here from a specific email: the **Teach \[Genie name]** link inside an expanded **Genie reasoning** strip on a thread, or the Teach-sender action in the Inbox. You can also go straight to the Teach Genie page on its own.

<Frame>
  <img src="https://mintcdn.com/helpgenie/kyhW1dCBKT_xK1xG/images/mail-guide/teach-genie-form.png?fit=max&auto=format&n=kyhW1dCBKT_xK1xG&q=85&s=ba991f2923dceb4756b9950e2c18e51b" alt="Teach Genie form with the flagged email's context shown" width="565" height="383" data-path="images/mail-guide/teach-genie-form.png" />
</Frame>

## Making the correction

**What should your Genie have done?** — pick one:

* **Flag it for me**
* **Draft a reply**
* **Forward to my team**
* **Keep in inbox**
* **Archive, the Genie was right** — use this when the original action was actually correct.

Then select any **Why?** chips that explain the correction — things like *Existing customer*, *Time-sensitive*, or *Needs a human reply*.

<Frame>
  <img src="https://mintcdn.com/helpgenie/kyhW1dCBKT_xK1xG/images/mail-guide/teach-genie-signals.png?fit=max&auto=format&n=kyhW1dCBKT_xK1xG&q=85&s=04c59acdcdfe3c8a895516255532f1da" alt="Correction form with an action and Why chips selected" width="1301" height="952" data-path="images/mail-guide/teach-genie-signals.png" />
</Frame>

Click **Teach my Genie** to save it. Your correction becomes part of a Genie's instructions and shapes how it handles similar emails going forward.

## After you submit

A confirmation screen spells out exactly what was learned — for example "When \[signals] → \[action]" — with links to **Edit in triage settings** or **Back to inbox**.

<Frame>
  <img src="https://mintcdn.com/helpgenie/kyhW1dCBKT_xK1xG/images/mail-guide/teach-genie-confirmation.png?fit=max&auto=format&n=kyhW1dCBKT_xK1xG&q=85&s=df339162b6c7d60272089052969d8e8a" alt="Teach Genie success confirmation screen" width="1102" height="435" data-path="images/mail-guide/teach-genie-confirmation.png" />
</Frame>

## See also

* [Genie Decisions & the Brain](/mail-guide/genie-feed) — where else decisions and suggested replies show up.
* [Settings](/mail-guide/settings) — edit a Genie's instructions directly instead of through a correction.
