Documentation Index
Fetch the complete documentation index at: https://docs.helpgenie.ai/llms.txt
Use this file to discover all available pages before exploring further.
Agent Pages are deprecated. Use Public Genies for new integrations.
These routes use resource: "agent-pages" and require no API key. They serve the legacy Agent Page embed and access-request flow.
Actions
url
Loads an Agent Page by its URL slug. Returns the full page record with the joined Genie data. Validates access for private Genies via an access token header.
Parameters
| Field | Type | Required | Description |
|---|
url_name | string | Yes | URL slug of the Agent Page |
Headers
| Header | Description |
|---|
X-Agent-Access-Token | Access grant token for private Genies. Required if the Genie is not public. |
Response
{
"agentPage": {
"id": "page-uuid",
"url_name": "support-bot",
"welcome_message": "How can I help you today?",
"info_links": [ ],
"agents": {
"id": "agent-uuid",
"name": "Support Genie",
"elevenlabs_id": "el-agent-id",
"settings": { },
"branding": { },
"is_active": true,
"is_public": true
}
}
}
Private Genie error (when Genie is not public and no valid token):
{
"success": false,
"error": {
"code": "GENIE_PRIVATE",
"message": "This Genie is private",
"status": 403,
"genieName": "Support Genie"
}
}
Access tokens are validated against agent_access_grants. Each valid use increments the grant’s use_count.
request-access
Submits an access request for a private Agent Page. Notifies the Genie owner by email. If the requester does not have a HelpGenie account, one is created automatically with a welcome email and set-password link.
Parameters
| Field | Type | Required | Description |
|---|
url_name | string | Yes | URL slug of the Agent Page |
email | string | Yes | Requester’s email address |
Response
Only valid for private Genies (is_public: false). Returns VALIDATION_ERROR if the Genie is already public.
Error codes
| Code | Meaning |
|---|
VALIDATION_ERROR | Missing required parameter or Genie is already public |
NOT_FOUND | Agent Page not found |
GENIE_PRIVATE | Genie is private and no valid access token was provided |
FORBIDDEN | Access denied |
INTERNAL_ERROR | Unexpected server error |