- New to Outbound? Start with Getting Started.
- Ready to launch calls? See Campaigns.
Overview
Help Genie Outbound
Let your Genie place real phone calls and run calling campaigns end to end.
Help Genie Outbound lets your Genie place real phone calls and run calling campaigns end to end. Your Genie dials, talks, listens, and then reports back with a transcript, a recommended next step, and the contact updated in your CRM.
Outbound is not a cold-calling or sales-prospecting tool — every call assumes you already have a relationship with the person being called, such as a follow-up on a support ticket, an appointment confirmation, or a check-in after a purchase.