Settings holds the workspace-wide options for Outbound. Changes here apply to every
genie and every campaign in the workspace.
Workspace
Your business identity inside Help Genie.
The workspace timezone isn’t just for display: campaign calling windows are checked
against it, so changing it changes when calls can go out.
Compliance
Quiet hours and concurrency limits that are enforced on every outbound call. Make your
changes, then click Save at the top of the card.
Turning quiet hours off disables the timezone and window fields.
Team members
Everyone on your Help Genie Voice team can run the genies in this workspace. The list
shows each person’s name, email, and role, with you next to your own entry.
Team membership is managed in Help Genie Voice — invite or remove people there, then
use Sync team to bring the change across.
Billing
Outbound call spend is billed through your Help Genie Voice account. Open Voice
billing takes you there for spend caps and invoices.
While your workspace is being set up
Your workspace is created automatically from your Help Genie Voice account, matched to
the email you sign in with. Until that’s finished, Settings shows your signed-in email
and a Setting up your workspace message instead of the cards above — they appear on
their own once the connection is complete. 
