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The Inbox brings mail from every Gmail and Outlook account you’ve connected — plus any Genie mailboxes provisioned for you — into one place. Search is a dedicated full-text finder for when you know what you’re looking for.

Reading and filtering

Open Inbox from the sidebar. Click Filters in the header to show or hide the filter panel — a small amber dot on the toggle appears whenever a filter is active, so you always know when the list is narrowed.
Inbox with the filter panel open
Inside the filter panel you can:
  • Pick a mailbox type — All, Personal, or Genie
  • Choose one or more accounts, a tag, or type a search term
  • Step through days with the date navigator, or click the range label to pick a single day, a custom range, or All time
  • Switch between the five state views: Inbox, Archived, Snoozed, Sent, Trash
  • Toggle To review to focus on threads where a Genie has drafted a reply for you
Click any thread to open it.

Acting on a thread

Hover a row to see the actions that apply to the state you’re in:
  • Inbox — teach the sender, delete, or archive
  • Trash — restore
  • Archived — move back to Inbox
  • Snoozed — unsnooze
Select multiple threads to reveal the bulk toolbar: Archive, Delete, Mark read, Mark unread, Add tag, and Run Genie on the selection. A running bulk Genie action can be cancelled while it’s in flight.
Cleanup shows up when a personal mailbox is in scope and pulls in threads that fell out of sync with Gmail or Outlook. Empty Trash clears the Trash view after a confirmation.

Reading a conversation

Open a thread to see the full conversation, newest to oldest, with a timeline overview above the messages. Every message can be expanded or collapsed individually, and there’s an Expand all / Collapse earlier bar. HTML messages render safely; plain-text is used as a fallback. Attachments appear as chips you can click to download.
Open thread with timeline and expanded message
From any message you can Forward into a rich-text composer that lets you pick which account to send from. If a Genie has drafted a reply for the thread, you’ll see a Suggested reply card with Approve, Edit, and Ignore — this is how you send a reply from the thread page today. The Genie reasoning strip above the acted message expands to show what a Genie decided, the questions it answered, and the pipeline behind the decision. Run Genie re-runs triage; Teach Genie takes you to the correction sheet. Open Search from the command palette (⌘K) or from the “Search all messages” link in the Inbox filter panel. Type a query and, if you like, narrow by From, To, or Account. Results paginate; click one to open the thread.
Search results with From/To/Account filters