/genie-hub/activation). You can also jump straight to a Genie’s pack from that Genie’s workspace, from a conversation’s side panel, or right after finishing setup.
The Activation list
The list shows every Genie you have, each as a card with its avatar, name, and a status line — either Phone connected or Activation pack ready. Use the search box to filter by name; the count next to Your Genies shows how many match. Select any card to open that Genie’s activation pack. If the Genie doesn’t have a pack yet, one is created automatically with sensible defaults the first time you open it — see Creating an activation pack.If you don’t have any Genies yet, the list shows an empty state instead. Choose Go to My Genies to create your first Genie — its activation pack is generated for you as part of setup.
The activation pack
Opening a pack lands you on its detail page. The header shows the Genie (or portal) it belongs to, the pack name and description, and four quick actions:- Copy URL — copies the pack’s main web link to your clipboard.
- Download .zip — downloads the entire pack as a single archive (covered below).
- Save Changes — appears only when you have unsaved edits in Pack settings.
- Delete — removes the pack after a confirmation prompt. This can’t be undone.
A pack may briefly show a “still building” strip the first time you open it, while its assets and launch copy finish generating in the background. Everything becomes available on its own — you don’t need to refresh.
How to activate
The top of the page lays out the three highest-value moves. Each one jumps you to the section that does the work.1. Send your activation presentation
The Activation presentation is an immersive, branded walkthrough built for your Genie — a guided page your team can skim in a few minutes, ending with one-tap setup. Preview it by selecting the branded card, then Copy link to send it in a message or email. Whoever opens it can download the app, scan the QR code, or save the link straight from the last page.2. Order your QR codes
The Lookbook is a set of print-ready designs — stickers, signage, and counter cards — each branded with your Genie. Flip through the gallery with the arrows or thumbnails, expand any design full-screen, and Download PDF to get a print-ready file of all designs.Order printed packs — having us print and ship the designs to your door — is coming soon. For now, download the PDF and print it yourself or send it to your printer.
3. Get your team on the app
This section gives you one smart link that sends each person to the right place for their device — the app on a phone, or straight into your Genie on the web. Copy the link to share it anywhere, use the App Store and Google Play badges, or download a branded install poster as an image or a print-ready PDF. Just below, Activate in app shows a live, on-brand QR code for the same smart link. Print it on stickers, counter cards, and signage — scanning it drops people straight into a conversation with your Genie. Download poster saves it as an image.Promote
The Promote section gives you ready-to-paste launch copy, written automatically from your Genie’s name, description, and link. There’s a card for each of:- Launch Email — announce your Genie to customers and prospects (includes a subject line).
- Social Post — a post to share with your network.
- Customer SMS — a short text for existing customers.
- Team Announcement — an internal note so staff know how it works (includes a subject line).
- Website Banner — short copy for a homepage strip or popup.
Your Pack — download everything
The Your Pack section bundles everything into one download. Download .zip gives you a single archive containing your QR codes, lookbook, app poster, sticker PDF, social card, email signature, website embed snippet, the ready-to-paste launch copy, and a start-here guide. The What’s inside list shows each item; text items like the email signature and embed snippet have their own Copy button so you can grab them without downloading.Pack settings
Configuration lives in the collapsible Pack settings panel at the bottom — expand it to review or change how the pack is built. Each block has its own Edit toggle, and your changes are held until you choose Save Changes in the header.- Pack Overview — the pack name and description. (The Genie or portal a pack targets is fixed once the pack exists and can’t be switched here.)
- Contact Channels — which ways of reaching your Genie the pack promotes: Web Widget, Phone Call, SMS, and WhatsApp.
- Materials — which assets to generate, split into Physical Materials (QR Code Sticker) and Digital Assets (Email Signature, Social Card).
- Customization — a Tagline shown on stickers and marketing materials, the Sticker Size (2”×2”, 3”×3”, or 4”×4” — shown only when QR stickers are on), whether to include your logo in QR codes, and whether to show your phone number on materials.
- Quick Links — copyable links: the pack’s target URL, its activation page, and the Genie’s phone number when one is connected.